Information we collect about you when you use our website
You do not need to give us any information about yourself to view the GCG website. When you access the website, our webserver logs your Internet Protocol (IP) address (a unique set of numbers that identifies one or more devices on a computer network), browser identifier and the time of access.
How we use information about you for legitimate purposes
We process personal information about you or for the following purposes where we have a legitimate interest to do so:
- Responding to questions, feedback and requests for information or support
You can contact us by telephone, text or email. We do not record calls but we retain a written records of calls.
- Monitoring the effectiveness of our website and communications. We also use your IP address to analyse the number of people who are accessing our website at any one time and the types of device being used and the website user behaviour patterns. This information helps us to make improvements to our website and services. Unless you provide other information about yourself, we will not be able to identify you. However, we would not normally use IP addresses to identify individuals except if this is deemed to be necessary to investigate problems or potential misuse of the system. We also monitor whether our electronic communications are received and opened.
You have the right to object to any of the above sharing of your information which we do so on legitimate interest grounds. If you wish to object please email email@example.com. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.
Other lawful reasons for using information about you
We may need to process information about you to comply with applicable laws and protect our legitimate interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
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Why we share information about you
We will not share any information you have provided without your consent unless there is a legal or other legitimate reason to do so or it is necessary to provide the service you have requested.
You have these rights in respect of information we process about you. To exercise any of your rights, please contact us using the details below.
We keep our privacy notices under regular review. This privacy notice was last updated on 31/08/2021.
How to contact us